100% Shopping and Security Guarantee
Shopping at onemileup.com is just as safe as using your credit card to shop around town or over the phone. Our goal is for you to feel as comfortable using your credit card at onemileup.com as you do everywhere else that you shop. To that end, onemileup.com has contracted CyberCash's technology to handle all online credit card transactions, and Verisign's digital certificate technology.
CyberCashTM is a well established e-commerce processing company that has been servicing credit cards securely over the internet since 1995. CyberCash’s service supports the Internet's strongest security technologies, including Netscape's Secure Socket Layer (SSL) and the CyberCash-provided triple DES solution. These encryption technologies work with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). All financial information submitted on onemileup.com is encrypted as it travels over the Internet using CyberCash's industrial-strength DES encryption.
VeriSign's web server certificate provides authentication, SSL encryption, and added features you need to secure your Web site. It enables strong 128-bit SSL encryption with domestic-version Microsoft and Netscape browsers, and industry 40-bit SSL with export-version browsers.
You are protected by Federal Law
In the extremely unlikely event that shopping at onemileup.com leads to an unauthorized use of your credit card, most financial institutions either cover all of the resultant charges or limit your liability to $50 (refer to the Fair Credit Billing Act or your credit card agreement for further details). Should the bank not cover this additional $50 liability, onemileup.com will cover it, provided that the unauthorized use of your credit card resulted from an error on the part of onemileup.com and through no fault of yours. Shopping at onemileup.com is absolutely safe - we guarantee it!
30-Day Money Back Guarantee for Software
(does not apply to clipart)
We believe that One Mile Up, Inc. software programs are the highest quality, most professional programs available. If, for any reason you are dissatisfied with this product simply return the One Mile Up package (original disks, container, and documentation) to One Mile Up, Inc. with a copy of your receipt within 30 days of purchase and we will gladly refund your money. If you
downloaded the software, then email a letter notifying that all copies
of the software have been deleted from your computer and no other backups remain in your power.
90-Day Money Back Guarantee for Clipart Collections
(does not apply to individual purchase of images downloaded from this web site)
We believe that the Federal Clip Art collections are the highest quality, most professional collections of computerized illustrations available. If you are dissatisfied with the quality of the product simply return the Federal Clip Art package (original disks, container, and documentation) to One Mile Up, Inc. with a copy of your receipt within 90 days of purchase and we will gladly refund your money. Returns for other reasons are subject to a 20% restocking fee.
There is a NO Money Back Guarantee for individual purchase of images downloaded from this web site.
The charge to your credit card is automatic and is done before you get access to download the images. Once a charge has been submitted and approved, there are no refunds and no returns on any software downloaded from this web site.
Please print the order confirmation as a receipt/invoice of this transaction. In downladable purchases no other invoice/receipt will be provided by One Mile Up, except by explicit request. If you purchased shipping goods, an invoice will be included with the items.